Daphni Steffin
Chief Operating Officer
Daphni Steffin joined the Opportunities Inc. leadership team in September 2023. Prior to that, she served as the organization's LTSS transition consultant, supporting the development of new service delivery models and business practices. She brings 16 years of experience in the Maryland IDD world, with a focus on program development, innovation, and technology. During her 10 years at The Arc Baltimore, Daphni initiated an Assistive Technology program and connected more than 500 people with different kinds of assistive technology to live, work and learn more independently. Most recently, Daphni held the position of Chief Product Officer at iCareManager (iCM), a software vendor for providers of long-term supports, where she led efforts to integrate with Maryland’s LTSS system and expanded the company’s size and reach across the nation.
Daphni is certified in Assistive Technology through California State University. She has a Bachelor's Degree from Salisbury University, where she majored in Political Science & Philosophy, and led a chapter of Best Buddies. She has a Master’s degree in Business Administration from the University of Phoenix and was awarded the Maryland Daily Record’s Leading Women Award. She serves on the Board of Directors for Maryland Inclusive Housing (MIH), and chairs the MIH Standing Committee.
“I’ve enjoyed working closely with the Opportunities Inc. leadership team to support the agency’s LTSS go-live, and cannot wait to see what we are able to achieve together in the future! As Senior Director of Business Development, I am excited to help the organization grow. I bring an incredible passion about making a difference in the lives of people with intellectual & developmental disabilities (IDD), and strengthening the incredible organizations that support them, as well as a commitment to empowering people with IDD to live as independently and fully as possible.”